"Wow, OMG, you are literally a miracle worker, I can’t thank you enough. I feel like I have a new house. Honestly amazing, and thank you for keeping me so calm." - Sarah Gill
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"Wow, OMG, you are literally a miracle worker, I can’t thank you enough. I feel like I have a new house. Honestly amazing, and thank you for keeping me so calm." - Sarah Gill 〰️
Elizabeth Catchpole Home Organiser
Frequently Asked Questions
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I’m based in Bury St Edmunds, Suffolk. From here I cover all of Suffolk, South Norfolk, Cambridge and North Essex.
I will consider further afield so its always worth an ask.
Please Note: Depending on location, there will be a mileage charge associated with the service.
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I work on the basis of a 7 hour day which includes a short lunch break to re fuel.
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Yes, I do ask for a deposit at the time of booking. £80 per day booked and 20% for bespoke projects.
Please Note: All deposits are none refundable.
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It is my utmost priority to keep my clients happy, and while I understand unexpected things can happen at anytime I am a small business. and Yes I have a cancellation and amendment policy.
If you cancel the booking at any time your deposit will be retained. If you wish to amend your dates you have up to 1 week prior to your confirmed date(s) without loss of deposit, if it is within the 1 week leading up to your booking your deposit will be retained and I would require a further deposit to secure the new dates.
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This all depends on the project I have been assigned to do, but usually nothing. I am going to come in, pull everything out and make a bit of a mess. But once I have completed the job it will be organsied and clean.
The one thing you can do is have a goal in mind for what you would like me to achieve. This way I can work towards this and manage expectations.
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No, this is not necessary as I will be making a mess and kicking up some dust throughout my time in your home. I do clean as I go along, as I would never organise back in to a dirty space.
Please Note: I do not provide a full cleaning/deep cleaning service.
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It depends on two factors: the service I’m providing for you and whether this is our first meeting or a repeat visit.
During decluttering, you are the only person who knows the monetary, practical and sentimental value of your belongings. Do you use them every day? If not, can they be donated to charity? Or should they be sold instead? Your presence and hands-on approach are much needed in this case.
Your participation also allows me to offer practical coaching and support, which can benefit your home organising approach in the future. Going through this process together with me, you get to decide the flow of the room, so it works for your everyday life.
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I apply the same three-step process to all items you deem unwanted.
I’ll start by donating them to a local charity . If that’s not possible, I’ll recycle them. And if that is not an option, I’ll dispose of them responsibly, and in the best eco-friendly manner in your area.
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Item description
Words from my Clients