"Wow, OMG, you are literally a miracle worker, I can’t thank you enough. I feel like I have a new house. Honestly amazing, and thank you for keeping me so calm." - Sarah Gill

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"Wow, OMG, you are literally a miracle worker, I can’t thank you enough. I feel like I have a new house. Honestly amazing, and thank you for keeping me so calm." - Sarah Gill 〰️

Elizabeth Catchpole Home Organiser

Frequently Asked Questions

  • I’m based in Bury St Edmunds, Suffolk. From here I cover all of Suffolk, South Norfolk, Cambridge and North Essex.

    I will consider further afield so its always worth an ask.

    Please Note: Depending on location, there will be a mileage charge associated with the service.

  • I work on the basis of a 7 hour day which includes a short lunch break to re fuel.

  • Yes, I do ask for a deposit at the time of booking. £80 per day booked and 20% for bespoke projects.

    Please Note: All deposits are none refundable.

  • It is my utmost priority to keep my clients happy, and while I understand unexpected things can happen at anytime I am a small business. and Yes I have a cancellation and amendment policy.

    If you cancel the booking at any time your deposit will be retained. If you wish to amend your dates you have up to 1 week prior to your confirmed date(s) without loss of deposit, if it is within the 1 week leading up to your booking your deposit will be retained and I would require a further deposit to secure the new dates.

  • This all depends on the project I have been assigned to do, but usually nothing. I am going to come in, pull everything out and make a bit of a mess. But once I have completed the job it will be organsied and clean.

    The one thing you can do is have a goal in mind for what you would like me to achieve. This way I can work towards this and manage expectations.

  • No, this is not necessary as I will be making a mess and kicking up some dust throughout my time in your home. I do clean as I go along, as I would never organise back in to a dirty space.

    Please Note: I do not provide a full cleaning/deep cleaning service.

  • It depends on two factors: the service I’m providing for you and whether this is our first meeting or a repeat visit.

    During decluttering, you are the only person who knows the monetary, practical and sentimental value of your belongings. Do you use them every day? If not, can they be donated to charity? Or should they be sold instead? Your presence and hands-on approach are much needed in this case.

    Your participation also allows me to offer practical coaching and support, which can benefit your home organising approach in the future. Going through this process together with me, you get to decide the flow of the room, so it works for your everyday life.

  • I apply the same three-step process to all items you deem unwanted.

    I’ll start by donating them to a local charity . If that’s not possible, I’ll recycle them. And if that is not an option, I’ll dispose of them responsibly, and in the best eco-friendly manner in your area.

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Words from my Clients

  • Her confidence is infectious - Brenda - Suffolk

    After moving, I had struggled for many months, not feeling ready to start any household job, for fear of not being able to complete it.

    When I saw Elizabeth's 'Nextdoor' post it really resonated with me, just what I needed, not a cleaner or handyperson, but an organiser!

    It still took me ages to actually lift the phone, having been let down by gardeners, plumbers, cleaners etc before, but since I did I've not had one regret. Even her booking process is organised! She is a very positive person, but not challenging or pushy. When she left she took away the junk, charity and recycling boxes, so I didn't have to deal with them - or more likely not! 

    It felt like a friend had been over to help, albeit she charges, but honestly can say her services are worth it, especially if you don't want people to see what a mess you've become. Have already booked session 2, but also found I have struggled less to do things for myself since her visit, her confidence is infectious!

  • Just a Delight - Leah Roberts

    I use Elizabeth regularly for decluttering and organising, As a full time working mum her time in our home is invaluable.  After building a good relationship over the last few years and knowing my home and life so well Elizabeth was able to organise and tidy our home while we were on holiday. Coming home after a Lovely holiday to a tidy organised home was just a delight.

    She really is a good person to know and have in your contacts. Not only does she get the job done she is a pleasure to spend time with with a cheery nature.

  • Ticking of the 'To Do' list - Sabine Remnant

    I’ve just had an extremely productive day with Elizabeth Catchpole who runs a brilliant Home Organising service and wanted to recommend in case anyone is trying to get organised for the new year!  She has today helped me clear a chunk of my to do list which had sat untouched for months and months and this evening I feel a weight has been lifted off my shoulders!  Elizabeth will literally help with anything that might need doing and she is super efficient as well as being lovely and friendly and great with kids. She will work by herself or alongside you, depending on the job that needs doing.  So if you need to clear some headspace (or any space in your house!) then I recommend getting in touch with her!

  • Kick starting my year - Georgie Dinnage

    I wanted to recommend Elizabeth Catchpole – Home Organiser, I’m so glad I found her. She has really helped me kick start my year by decluttering my home. A job that I was meaning to do for at least the last 6 months, but just didn’t find the time, or if I’m being completely honest, kept putting off! Elizabeth has help me with my wardrobe, kitchen cupboards, selling things I don’t need on my behalf and getting things to the charity shop. The pile of miscellaneous things that has been gathering by the front door for months is finally gone, and my house is a tidy home once again! I’m now heading in to the new year with a clear mind and clear home, and I even look forward to opening my kitchen cupboards without the risk of a tin falling on my head! She’s so friendly, helpful and has just generally been awesome.

  • Best money I have spent - Sarah Gill

    Someone recommended Elizabeth’s services to help me declutter and reorganise my house and I couldn’t recommend her more. We moved into our house three years ago and there were still unpacked boxes in my attic. My husband and I work crazy hours and our free time is so precious we didn’t want to spend reorganising our house.

    The day finally came we our son outgrew his room and needed to change. With Elizabeth’s help and I ordered storage, new bed and furniture. I set aside 2 days, not in my wildest dreams thinking I would get it all done. Before I knew it, the attic was cleared, my kitchen cupboards organised, In that time we also, decluttered my sons toys, built a 16 piece IKEA Storage unit and made my sons room into a fun, practical, stunning little boys room.

    Elizebeth also helped me dispose of a mattress to the skip, sold items for me and took 18 bags to the charity shop. I found setting aside the time and having outside help you really can change your house around, all those little jobs you’ve been putting off.

    Elizabeth has such a great eye for organisation and is so thorough, she was even testing clocks to see if they worked. I found the whole process so helpful that I booked Elizabeth again in January. New toys coming into the house, it was time to do a cleanse.

    A massive thank you Elizabeth, I honestly couldn’t recommend her more.

  • It was such a relief - Kate - Cambridge

    I just wanted to recommend Elizabeth Catchpole. I was in one of those typical situations with 1000 things on my to do list (some that had been on there a while that I was ignoring) and no time between work/childcare to get it done – with guests due at the weekend. I dropped Elizabeth a panicked message to see if she could assist with a total mix of random tasks and she replied immediately and came to the rescue! In case you are imagining that you don’t have anything ‘meaty’ enough for her to assist with, the things she did for me were: sorted through our box room/spare room which had become a bit of a dumping ground for all sorts – it is now totally clear and fully usable with everything neatly organised and stashed away in a cupboard. took a pile of old clothes away to give to charity, reorganised the utility room, and found us a recommended handyman. I am usually a very organised person but I can already think of 100 other things she could help with, especially in the run up to Christmas – it was such a relief!

  • Investing in my future - Fiona - Bury St Edmunds

    I was hoping you would be the incentive I needed to organise my house and I wasn’t disappointed. You did so much more than help me decide what should stay and what should go. I felt completely overwhelmed but with your help it became manageable and even fun!

    I wasn’t expecting you to be so proactive, cleaning as you sorted and taking all my unwanted items away which was a huge bonus – no temptation to rummage through the bags and retrieve already discarded stuff and not having it sitting around cluttering up my lovely, organised house was utterly brilliant.

    I think the biggest thank you is for making me feel so relaxed. It’s a big thing to have someone come into your home and sort through your belongings but you were so friendly and positive that I needn’t have worried.

    Thank you so much for helping me get my life in order. I feel like I have made an investment in my future and I will be forever grateful for your ongoing support and advice.

  • Love seeing what clothes I own - Jytte - Saffron Walden

    Having asked you to help me with my clothes/wardrobes has made a huge difference to my life.

    Not only were you a pleasure to have here, but you were very professional and knew what you were doing.

    I will have no hesitation in recommending you to anyone who needs a pair of capable hands to help, not only with clothes/wardrobes but with anything else you need help with in your house.

  • You truly are a star! - Deborah Goode - Essex

    I couldn’t recommend Elizabeth catchpole – Home Organiser enough, she has literally transformed my home! I’m a massive hoarder and had a build up of “stuff” all around the house but after having Elizabeth came over to help me Declutter my home looks amazing! I am so, so pleased, thank you Elizabeth for all of your hard work and help, you truly are a star!